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After Sales Service

 

Our Customer Equipment Service division is recognized for its competence in supporting sales and providing the best value in technical and after-sales services. the service was established to answer our clients  requirements and provide them with exceptional service that exceeds their expectations.Operating through four regional offices, Jeddah, Al-Riyadh, Al-Khobar, and Abha, the division employs over hundred  thirty-two engineers, in addition to remotely residing engineers, who are all highly qualified and trained to deliver excellent customer service.Despite of all the difficulties they encounter, our devoted engineers have accepted the challenge to visit eighty remote cities in the Kingdom on a regular basis to provide their clients with the equipment service they need.In addition, our service planning and delivery process are managed by well experienced and trained managers in their field of expertise, while ensuring to achieve complete customers’ satisfaction and quality service delivery, according to the ISO international quality standard certification.